Become Our Agent

In order to become our agent, there are criteria, conditions and steps that you must follow:



1 You need to have a legal and well-known business in your country
2 You need to hold the necessary licenses for the travel and tourism industry and for organizing Umrah pilgrimage trips. Licenses must be issued from authorities with jurisdiction. You must have:

– In-effect trading record (showing the activity)

– Authorization to practice the activity of tourism, or permit from the Ministry of Religious Endowments, or any authority with jurisdiction in your country

– Copy of the passport of the agency owner/ general manager/ the person authorized to sign contracts

– Your contact information (the addresses / telephone numbers / fax / e-mail / Mobile numbers)

3 You need to be an international IATA member and your membership must be valid during the year of contract
4 If you have previously worked in the field of Umrah, we must check that there is no reason for your business to be stopped or that no penalties have been issued to you by the Ministry of Hajj, or the Saudi Ministry of Interior
5 Choose Alhussam Company as your authorized Saudi Umrah agent to provide your Umrah services
6 Sign a Umrah service contract with Alhussam Company (four copies are required)
7 You must submit a letter of guarantee (issued from your bank) on behalf of Alhussam Company for the amount of 200,000 SAR (only two hundred thousand Saudi Arabian Riyals) as a minimum. This is to guarantee your good performance and adherence to the instructions of the Ministry of Hajj in Saudi Arabia.
8 You must authenticate all your papers from the relevant authorities in your country, and if documents are in a language other than Arabic, these must be translated by a certified translation office and then authenticated by the Ministry of Foreign Affairs in your country, and then by the Saudi Embassy in your country.
9 You must deliver all of the above papers after authentication and Swift warranty to us at Alhussam Company
10 We will review the issued letter of guarantee with the local correspondent banks
11 All authenticated papers received from you (the overseas agent) will be authenticated by the Ministry of Foreign Affairs within the Kingdom of Saudi Arabia.
12 We will present your completed application to the Ministry of Hajj in Saudi Arabia after submitting it to the automated system for Umrah
13 After following-up with your activation, we will receive two copies of the contract. One copy will be delivered to you (the external agent) and the other copy will be retained by us, Alhussam Company
14 Based on the contract received, you (the overseas agent) must contact the Saudi embassy in your country in order to obtain a username and password for the Saudi Foreign Ministry.
15 Your username and password will be used for the automated system for Umrah. You must choose the appropriate software for your device. You must then feed the system with the names of pilgrims who wish to perform Umrah
16 We, Alhussam Company, will inform you (the overseas agent) of the laws and regulations that you must follow and you must communicate these laws and regulation to all of your pilgrims. Your pilgrims must abide by these laws and regulations.
17 You (the overseas agent) must always communicate with our sales, marketing and central reservation team in order to make all the necessary arrangements for hotel reservations, transportation or any other services required. We must open files for all of these reservations prior to any marketing/ advertising activities carried out by you (the overseas agent) in your country
18 Once you have completed feeding the automated system for Umrah with all the pilgrims’ names and their full data, you must forward this information using the system to Alhussam Company for review. We will issue an invoice for the group that must be paid within 3 business days. Alternatively, you can transfer the amount to us, and we Alhussam Company will pay it on your behalf.
19 Once the invoice has been paid, and payment is received, the automated system for Umrah will issue serial numbers for each pilgrim named in the group.
20 You (the overseas agent) must enter each serial number on the Ministry of Foreign Affairs website for each pilgrim then upload recent pictures for each pilgrim and link them to their serial numbers, then print the bar code
21 You (the overseas agent) must review the Saudi Arabian Consulate in your country in order to hand-in original passports and documents that describe the family relationship of each pilgrim (Mahram) in order to obtain a Umrah visa on each passport.
22 You (the overseas agent) must confirm flights and the final status of booked accommodation in both Makkah and Madinah with our central reservation team.
23 You (the overseas agent) must feed the automated system for Umrah with the visa numbers obtained from the Saudi Arabian Consulate in your country, as well as the arrival and departure dates of each pilgrim. You must include the port of entry and flight information so that our operations team can meet and greet your pilgrims at the airport, then provide them with their contracted services throughout the length of their stay in the Kingdom of Saudi Arabia